Account and Data Deletion
Türkçe: Hesap ve Veri Silme
This English translation is provided for convenience. If it differs from the Turkish version, the Turkish version applies.
You may delete your Vagara account from within the app at any time; you do not need to write to us for this, and the process is carried out immediately. Most of your personal data is permanently deleted through this process. Some content, however, is not deleted; what that content is, and how you may request its removal as well, are set out below.
Deleting From Within the App
- Open the Vagara app and sign in to your account.
- Go to the Profile tab and open Settings by tapping the gear icon in the top right.
- Scroll down to the Account heading.
- Tap the Delete account option.
- Read the warning that appears and confirm by tapping the Delete account button. This action cannot be undone.
If You Cannot Access the App
If you do not have your phone with you or cannot sign in, send an email from your account's email address to legal@arfhause.com with the subject "Account deletion request". Following identity verification, we will conclude your request within 30 days at the latest.
What Data Is Deleted?
| Data | What happens |
|---|---|
| Email address, full name, username, profile and cover photo | Permanently deleted |
| Activities you have recorded with the app and their GPS tracks, your visits to places on routes | Permanently deleted |
| Your posts, comments, group messages, likes, reviews and the photos in them | Permanently deleted |
| Routes you have added to your Saved list, your Life list and the species observations you have added to it | Permanently deleted |
| People you follow, your followers, your list of blocked users | Permanently deleted |
| Your group and event memberships, your badges | Permanently deleted |
| Notification records and device notification keys | Permanently deleted |
| Routes you have created or imported that are open to the community, and their photos | Remain published; your name is changed to "Deleted user" |
| Your private routes (e.g., tracks you have imported with a GPX file) and their photos | Not deleted; they are not visible to others but continue to be stored on our server. Your name is changed to "Deleted user"; the track may be linked to you due to locations such as the starting point |
| Spots you have added to the map: nature spots and cultural spots (including those awaiting approval) | Not deleted; your name is changed to "Deleted user"; those awaiting approval may be approved and published even after your account has been deleted |
| Groups and events you founded | Not deleted; "Deleted user" is shown as the founder |
| Notifications previously sent to others (e.g., "… commented") | Remain in the recipient's notification list; they may contain your display name at the time and a short excerpt from your comment |
| Backup copies | Deleted data remains in backups for no more than 90 days |
Other users may have added a route you shared openly with the community to their own plans; groups and events you founded contain other members' messages and participation. In this content, your name is changed to "Deleted user". Your private routes are not visible to others but are not deleted; your spots awaiting approval are not deleted either and may later be approved and published. Because a GPS track may be linked to you due to locations such as the starting point, we do not regard these records as fully anonymous. If you want a route (including private ones), a spot, a group or an event to be removed completely, write to legal@arfhause.com before deleting your account.
If You Have a Subscription
If you have a Vagara Premium subscription, deleting your account does not automatically cancel the subscription. Subscriptions are managed by the App Store or Google Play; before deleting your account, cancel the subscription in your store settings:
- iPhone: Settings → your Apple ID → Subscriptions
- Android: Google Play → Profile → Payments & subscriptions